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GO

Boston IT Services for businesses of all sizes.

A.  Small to Medium Business 15-25 Employees

Businesses are established to fill the need for a product or service while providing a livelihood for the business owners and their employees. In order to do this, businesses have to ensure they are working at full capacity at all times. Downtime or work performed at reduced levels is time and money wasted.

IT Managed Services for small business networks can help businesses not only quickly repair problems when they occur but also act proactively to spot and treat potential problems before they have an impact on productivity. IT Managed Services can, in short, give a small business the support that a full-fledged IT Department gives to much larger businesses at a fraction of the cost.

IT Managed Services Providers work from a remote location, providing network, desktop, email and backup and recovery support services without adding to the actual number of “employees” on site. The services provided are unobtrusive and in the majority of cases, have no impact on the day-to-day activities of current in-house employees. In fact, they allow employees to focus on their jobs rather than fiddling with computer issues.

Generally when you bring on a IT Managed Services Provider, a consultant will perform an onsite assessment of your company, its workflows and processes and the current state of its supporting technology to determine what services are needed to meet organizational goals. Business owners have a choice between several different levels of service, making it possible for a company with a limited budget to choose a package that best suits their needs.

Benefits of Using NSK Inc’s Managed IT Services

  • Control Costs and Eliminate Unnecessary Expenses
  • Obtain On-Demand Resources & Expertise
  • Improve Productivity
  • Gain an Edge over Competitors
  • Improve Up-time
  • Focus your staff and resources on what really matters- your business

Let NSK Inc manage your technology so you can stay focused on your business goals and pursue your vision. Contact NSK Inc today for an assessment of your current IT needs. sales@nskinc.com

NSK Inc’s clients are monitored 24x7x365 via our software tools and Operations Center. When any problem or error condition is detected, an alert is immediately generated to our monitoring software portal and remediated remotely by our support technicians. Any critical issue also results in an automatic page to a field services coordinator. The condition is remotely remediated and when the condition is returned to normal, the alert is closed. The idea is to resolve many little issues as they occur before they turn into big problems on the network or the system. If a condition requires onsite support or user intervention, our team will notify you immediately. All support incidents are tracked in our online system accessible to you at any time.

B.  Small to Medium Business 25-75 Employees

Support Your Existing IT Staff with Managed Services

NSK Inc’s Co-Managed services are designed for organizations that have an internal IT resource or staff. We view ourselves as an extension of your business. Our IT Management goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level. Through proactive device and performance monitoring in our Operations Center (OC), our engineers can identify and correct issues on your network, servers and desktops before they create downtime and respond immediately to service requests. Instead of putting out fires, your IT staff can concentrate on technology projects that benefit your bottom line and improve your business processes.

Reduce IT Operational Costs by up to 70%!

  • Accredited Managed Services Provider
  • State-of-the-Art Operations Center
  • 24x7x365 Remote Help Desk and Onsite Support
  • 24x7x365 Real-Time Network Monitoring
  • Experienced, Certified Technicians and Engineers
  • Dedicated Account Managers
  • Predictable Monthly Cost, Scale-able Level of Service
  • Remote Resolution of Issues More Than 90% of the Time
  • Easy to Understand Graphical Reporting of Performance

Managed Services method of IT maintenance and service delivery has become the norm for small- to mid-size businesses looking to reduce costs and improve uptime and business continuity. Companies that recognize the benefits of Managed Services will have a jump on their competition.

We guarantee to provide you with the most cost-effective solution for your IT problems. For more information, contact NSK Inc today at sales@nskinc.com

C.   Small to Medium Business 75+ Employees

Optimize Your Technology Investment and Maximize the Productivity
of Your Employees and Business

The dynamics of competition in the global marketplace and sweeping changes in IT, are causing organizations to rethink how to utilize IT staff and resources more strategically.

Co-Managed Services allow an organization to think and operate more strategically by optimizing the effort to support network and system infrastructure to the precise needs of an organization.

Our support services are called Co-Managed Services because they are intended to augment your existing staff and assume the IT responsibilities that your organization may not have the time or expertise to perform.

The Network Access Co-Managed Services solution alleviates stress, dramatically reduces downtime, and will allow you to operate more efficiently and strategically.

In almost all cases, Network Access Co-Managed Services have a compelling return on investment (ROI). Co-Managed Services save organizations money by maintaining lower staff levels, strengthening IT security, improving operational efficiencies and avoiding risks with respect to errors in technology selection and direction.

The costs of our IT Engineering Staff and support infrastructure are spread across many clients which enable Co-Managed services to provide extraordinary strategic and ROI benefits.

The costs of our IT Engineering Staff and support infrastructure are spread across many clients which enable Co-Managed IT services to provide extraordinary strategic and ROI benefits.

Benefits of IT Collaboration

  • Secure “institutional IT knowledge” that otherwise resides with individual employees
  • Increased efficiency by sharing responsibility of managing your IT resources
  • Granular issue tracking
  • Virtual staff augmentation
  • Coverage outside of your normal business hours
  • Experts to lean on when you hit an IT problem you can’t solve internally
  • Extra manpower to help during periods of peak demand
  • On-site support to remote offices and employees

Co-Managed IT Services Enables:

  • Web-based ticketing, tracking, monitoring and reporting
  • Comprehensive at-a-glance look into all your IT issues and ticket resolution
  • More efficient technology workflows and processes
  • Click of the mouse service calls
  • Performance reporting
  • Remote resolution of issues more than 90% of the time
  • Asset inventory
  • Help desk services

Contact NSK Inc to learn more about how co-managed services can improve your business by getting a free, no-obligation consultation. sales@nskinc.com

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