By Tim Lasonde
SEPT 1, 2020 — Running your business while staying on top of critical IT operations presents a series of challenges that can get in the way of business success—resource constraints, time-management woes and a poorly managed IT infrastructure, to name a few. When you outsource any or all of your IT functions to a managed services provider (MSP), you can eliminate these barriers while ensuring your technology is well maintained and secure—so you can focus your resources on growing the business.
In fact, using an MSP to manage your technology function offers numerous notable advantages over an in-house IT department.
Ten benefits of using a managed services provider:
- Lower operational costs: With streamlined processes aimed at delivering IT services at scale, you’ll spend less on unnecessary IT programs and resources. Plus, when you outsource your IT function, you can rely on predictable monthly costs for less than the average salary of an in-house CIO.
- Peace of mind: An MSP offers full-time, dedicated T resources trained in best practices, who are always on top of the latest developments in the always-evolving technology landscape. This means you can breathe easy knowing that your IT infrastructure is proactively maintained and current with the latest technology advancements.
- Reduced risk exposure: With experts running the show, your network will be protected from the latest cybersecurity threats—backed by an IT infrastructure that securely protects your information and maintains compliance with the latest industry regulatory standards.
- Scalability: An MSP can expand or reduce its service offerings quickly and efficiently to scale up or down to accommodate evolving business needs.
- Ongoing access to deep technical expertise: An MSP gives you continued access to highly experienced IT talent with advanced expertise to help you rapidly respond to problems the moment they arise.
- Focus resources on driving the business: Your MSP will give valuable time back to employees who may be spinning their wheels acting as IT director at the expense of the role they were hired to perform.
- Improved employee productivity: When a system goes down or experiences delays, your employees end up stuck in a holding pattern. Your MSP will maximize your IT systems' availability to ensure minimal downtime for a highly productive workforce.
- Preventative approach: The cost of making repairs to networks and data can take a significant chunk out of your budget. With a preventative approach to monitoring and maintaining your IT systems, an MSP will help you mitigate those costly problems before they arise.
- Disaster recovery and business continuity: An MSP will ensure your data, files, servers, and applications are appropriately backed up to facilitate smooth disaster recovery in the event of a damaging event, with resilient networks and data centers that maintain business continuity.
- Vendor management: Managing multiple IT vendors that have been brought in to handle varied aspects of your IT infrastructure can be a full-time job in and of itself. An MSP can streamline your IT functions, resulting in the need for fewer vendors, and manage the remaining vendor relationships to ensure a strategic roadmap for a stable infrastructure.
While it may seem that most MSPs have similar service offerings, it’s important to remember that not all are created equal. The real value is in the ‘how’—that is, the methodology, processes and practices used to deliver those offerings in a way that will support your business success. Selecting the right MSP is not a task that should be taken lightly; look for one that understands your business, supports your IT goals, and embodies what it means to be a true business partner.