• Services & Solutions
    • Professional Services
    • Managed Services
      • Focus Inclusive
      • Monitoring/Managed IT Services
      • Technology Maintenance
      • FocusOn Managed Backup
      • Service Packages
    • Technolgy Solutions
      • Advanced Microsoft Solutions
      • Business Continuity & Disaster Recovery
      • Cloud Solutions
      • Compliance
      • Converged Infrastructure
      • Data Analytics
      • Data Center Virtualization
      • Data Management Solutions
      • End User Computing (EUC)
      • Network Design & Optimization
      • Security
  • Resources
    • Meet the Experts
    • Blog
    • Upcoming Events
  • Industries
    • Right-sized Solutions
      • Enterprise
      • SMB
    • Industry Experience
      • Healthcare/Hospitals
      • Finance
      • Manufacturing
      • Education
      • Government
      • Transportation
      • Technology
      • Professional Services
      • Retail
  • Tech & Partners
  • About
    • The Focus Expierence
    • Company
    • News
    • Focus Leadership Team
    • Careers
  • Contact
GO

Help Desk

This service gives you the freedom to call the help desk as much as needed during normal hours and not have to worry about incurring additional monthly charges.  It also allows us to provide a better all-around service to you, the client.  For all support issues and questions, NSK’s helpdesk is the first point of contact.    This is a remote service offered by NSK Inc.

Remote support from our skilled technicians.

help-desk-100x84NSK Help Desk is a local (Boston based) information and assistance resource that helps our clients troubleshoot problems with computers and applications. NSK Inc provides help desk support to their customers via a toll-free number, website and/or e-mail. Help Desk has several functions. It provides our clients a central point to receive help on various computer issues. If the issue needs to be escalated, it will dispatched to a second level.

Many of our clients have begun to recognize the real value of our Help Desk because of our proactive response to user issues. Help Desk’s unique ability to communicate daily with numerous clients allows us to closely monitor the user environment for issues and technical problems to the client’s satisfaction.

  • Remote troubleshooting and solutions.
  • Available 7:00 am – 6:30pm.
  • Supports mobile users and satellite offices.
  • A personable and friendly member of your team.
  • Located righ here in our Boston offices.
  • Services & Solutions
  • Resources
  • Industries
  • Tech & Partners
  • About
  • Contact

© Copyright 2025 Focus Technology Solutions, Inc. All Rights Reserved. Sitemap