The NSK HelpDesk is a single point of contact designed to help connect end users with qualified technicians and ensure that incidents and service requests are handled appropriately and in a timely manner. The NSK HelpDesk can help restore disruptions in service quality or availability, assist with change/release management, perform migration projects and provide technical support relating to a number of essential IT functions.
NSK's HelpDesk, located in Boston, MA, ensures customer satisfaction. These knowledgeable technicians work with customers to identify the root cause of problems and find the fastest, simplest solutions. The HelpDesk gives our customers greater scalability of resources and faster incident resolution times.
The HelpDesk is part of the NSK Managed IT services offerings. We help reduce costs to our customers by deferring operations administration and maintenance to our technicians. We enable our customers to redirect valuable resources and personnel to revenue producing areas. We engage in ongoing relationships with our customers, allowing them to understand the true value from using NSK Inc's IT Managed Services.
All of the services offered by NSK help our customers with guidance, assistance and the management of an array of technologies ranging from foundational equipment and applications to complex communications, virtualized systems and storage. When something goes wrong -- and something always goes wrong -- our customers reach and receive timely expert support.
Fill out the Form -- let's talk about how NSK Inc can help your company. We can become your HelpDesk, handle your technology -- let us reduce costs for you.
