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At Focus Technology Solutions, our managed services solutions enable companies to concentrate on their core business, while we help you manage, or completely outsource, the oversight of your IT solutions. Our IT experts become part of your team, and we can even be your CIO. Our managed services solutions are designed to be flexible. You can choose a shared support managed services option, fully outsource the management of your IT services with 24 x 7 x 365 support, or design a custom solution to augment specific areas where you need additional staff or expertise.

Service Packages

We offer two defined managed services packages, shared support and fully managed services. We can also customize a managed service package to meet your business needs and budget. Here are our most popular packages:

FocusOn Shared Support

If your company has a great technical support resource for your desktop users, but needs more help with your network, security and monitoring, FocusOn Shared Support can make your life easier and more efficient. This affordable managed services package includes server and network infrastructure monitoring, but you can also customize this package to include application monitoring as well.

With a FocusOn Shared Support package, you get a fixed-price monitoring package that offers predictable monthly expenses and experts overseeing your network. This shared support solution augments your internal staff with increased monitoring hours and tools, as well as adds additional expert resources to help solve any issues that arise. Contact us to learn more about our shared support managed services.

FocusOn Fully Managed Services

When you select FocusOn fully managed services, you can relax. We will ensure your network is secure, up-to-date and running smoothly. Instead of spending days figuring out what service patches you need, our experts handle all of these worries.

With fully managed services, we oversee the monitoring, administration, updates and remediation of your network. Our expert technicians provide monthly reports on network and server statistics, website availability and an alert summary, and action reports. In addition, we can also include cloud backup, Virtual Desktop Management (VDM), Converged infrastructure management or cloud disaster recovery to your service package. When your desktop users need support, our experienced staff will help them resolve the issue and stay on the line until the problem is solved. With a flexible array of options, FocusOn fully managed services ensures that your networks is always ready to meet the daily needs of your business. Contact us to learn more about our fully managed services.

Customized Managed Services Packages

We recognize that some companies need support or staff augmentation in specific areas. Whether you need support with application management, or you just want a bi-annual network health check to make sure your network is running smoothly, we are here to help. Read our list of popular services.

Whatever your service needs, we can design a solution that will resolve your staffing and IT challenges.