Project Manager

Location:  Boston, MA

Project Manager – We are adding a Project Manager to our growing team!  This is a highly-visible role working with some of our large, enterprise clients. The Project Manager is responsible for the successful delivery of multiple, complex internal and external IT projects.

Some of the responsibilities include but are not limited to the following: 

  • Collaborate with the Pre-Sales team to discuss client requirements, review and develop Scopes of Work, budget estimates and estimated timelines
  • Review and understand scope of work to be performed; collaborate with internal team to develop projects plans to ensure successful project implementation
  • Display strong client communication skills and ensure ongoing communication with project sponsors and stakeholders of the status and timeline throughout the project
  • Coordinate and manage resources, maintain project schedules, manage budget, identify and work with the Engineering team to manage risk and ensure stakeholder engagement 
  • Review and manage vendor contracts and collaborate with vendor resources to successfully deliver project work
  • Track project performance against the project plan, timeline, budget, and client requirements 
  • Follow internal processes and procedures to institute change orders where appropriate to ensure project delivery remains within scope and client needs are met
  • Maintain project lessons learned repository and work to introduce process improvements in the projects related resource, budget and risk management
  • Escalate any project issues promptly and to the correct party, as appropriate
  • Provide regular updates on project status internally and externally by communicating directly with clients
  • Ensure project deliverable handover and user acceptance is completed and well documented 
  • Manage the closing process when project is finalized
  • All other duties as assigned

Skills: 

  • Advanced level of knowledge/experience working with Microsoft Office (i.e., Excel, Power Point, Word, Access, and PMP), process mapping software (e.g., Visio), and collaboration and time-management tools (e.g., AutoTask)
  • Exceptional mathematical skills with a high level of accuracy
  • Strong documentation skills
  • Adaptability to changing priorities, as needed
  • Comprehension of and effective communication in English, both written and verbally
  • Effective interpersonal and teamwork skills
  • Strong organizational, multi-tasking, detail-oriented and time-management skills
  • Exception critical thinking, analytical, and problem-solving skills     
  • Maintains a high level of professionalism and courteous demeanor
  • Exceptional skill in maintaining a high level of confidentiality

Experience and Education:

  • 5+ years in project management, facilitating IT projects, preferably with a Managed Services Provider
  • 5+ years presenting client solutions while managing budgets, resources, and deliverables
  • Experience in process improvement and inventory control
  • Bachelor’s degree in a related field
  • Project Management Professional certification preferred

Other:

  • Must possess valid drivers’ license and access to transportation

Competencies:

  • Project management
  • Influencing
  • Communication/Presentation
  • Organization and planning
  • Customer service
  • Budgeting and process management
  • Internal and external stakeholder management