---
title: How Are Managed IT Services Structured?
description: What exactly are Managed Services and how are they structured? With Managed IT Services internal responsibilities are moved to an external provider.
---

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# How Are Managed IT Services Structured?

Posted by [Michael Lupacchino](https://info.focustsi.com/it-services-boston/author/michael-lupacchino) on Thu, Mar 24, 2011

Upon Googling the term “Managed Services,” I was directed to a definition from Wikipedia. According to the wiki page, “Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities.”

To be honest, this definition is a little overdone. Basically, when you use a managed services provider (MSP), you are moving internal responsibilities to an external service provider.  Usually a MSP is an information technology (IT) services provider. So how are managed IT services structured?

Most IT solutions providers that offer managed services will bundle services. Common services include:

- Network Management
- System Monitoring
- Security
- Storage and Backup
- Hardware Instillation and Removal

IT providers can also provide value added services such as:

- Cloud Computing
- Telephone/VoIP services
- Videoconferencing
- Web Design

So what is the benefit of using an MSP? **Efficiency**

Managed services let organizations choose the level of service appropriate for their business needs, while being flexible in terms of scheduling and budget. Plus, MSPs provide the organization with a broader knowledge base and higher level of support as opposed to having a dedicated in-house employee.

For more information on using an MSP, download our FREE e-book “[Top 5 Reasons SMBs Outsource IT](https://info.focustsi.com/it-services-boston/bid/55431/top-5-reasons-smbs-outsource-it/).”

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