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Michael Lupacchino

Recent Posts

Security Assessment vs. Security Audit

Posted by Michael Lupacchino on Tue, Mar 31, 2015


What Is The Difference Between A Security Assessment And A Security Audit?


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Topics: Disaster Recovery, Data Security

IT Associate Recovers Stolen iPad With Help of MBTA Transit Police

Posted by Michael Lupacchino on Mon, Jan 12, 2015

It was a normal morning for Michael McGowan. An IT tech at NSK Inc, McGowan had just sat down at his desk when he received a phone call from one of his clients. The client was calling to report that his iPad® had been stolen. While waiting for the Red Line of the MBTA, he was typing an e-mail on his iPad. In the middle of composing the e-mail, someone grabbed the iPad right out of his hands and took off.

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Topics: Mobile Device Management, Disaster Recovery, Managed Services

Proactive IT Management: A Two Way Street

Posted by Michael Lupacchino on Tue, Apr 26, 2011

I was having a chat session with one of our IT Consultants; he mentioned that a large part of provider/client relationship is the willingness of the client. Due to their size, smaller organizations (where IT issues arise more sporadically) don’t fully understand what they need from an IT provider. Instead, they usually put things off until they become an issue.

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Topics: Cloud Computing, Managed Services

Iron Mountain: Paper Not Plastic

Posted by Michael Lupacchino on Wed, Apr 20, 2011

Iron Mountain just announced it is considering selling off its digital storage and online back-up services. According to the news release, the company will still offer its customers digital back up alternatives, but through partnerships with other organizations. Statistics from a Boston Globe article about Iron Mountain’s announcement show that of the $3.1 billion in revenue Iron Mountain took in from 2010, only $284 million came from their digital storage offerings.

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Topics: Cloud Computing, Disaster Recovery

Proactive vs. Reactive IT Management

Posted by Michael Lupacchino on Wed, Apr 13, 2011

With the business of IT management there are two types of methodologies.

1)      Reactive – based on a break/fix model, the IT professional responds to service calls to fix issues.

 2)      Proactive – with proactive IT management, the IT provider anticipates events and makes sure to have a plan in place. Through continual monitoring, the technicians can be notified of potential problems before they arise.


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Topics: Managed Services