IT Consultants' Insight on Business Technology | NSK Inc.

Choosing a managed services provider: Proactive vs. Reactive services

Posted by Hannah Manning Mon, Jul 31, 2017

In our first post about choosing a managed services provider (MSP), we spoke about one of the major differences between several providers and suggested that you formulate a list of questions that will guide you through the selection process.

We also discussed, briefly, two business models that dominate the MSP field: reactive and proactive services.

While these two models do accomplish a common goal in helping a company with their IT needs, there is a world of difference between the two.

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Topics: Managed Services, IT Services, BostonIT

Choosing a managed services provider: Money matters

Posted by Hannah Manning Wed, Jul 26, 2017

It’s hard to know which managed services provider (MSP) is best for your company when the pool to choose from is really more like an ocean.

If you find yourself, say, stranded on a flimsy raft in the middle of said ocean you may feel a considerable amount of confusion and even fatigue over how these MSPs are different from each other.

Sure, no wave in an ocean is the exact same as another – but they all look alike and they all do the same thing. Right?

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Topics: Managed Services, IT Services, BostonIT

What is an IT Managed Services Provider

Posted by Cathie Briggette Fri, Jan 13, 2017

There are quite a few definitions of what a managed IT service provider does, but the best one is:   a company that is the proactive manager that maintains & monitors an organization's IT systems on a regular basis while having the expertise to do so. The company here is known as Managed IT Service Provider or MSP. This company charges a monthly fee to handle these tasks at an Organization.

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Topics: Managed Services, Help Desk, Tech Fixes, IT Services

The 8 layers of cyber security needed to protect your business

Posted by Cathie Briggette Tue, Oct 25, 2016

An Interview with Ahmed Fadili at NSK Inc

As a company that is dedicated to supporting our client's technology needs, obviously cyber security is a big part of this support.  In an interview with Ahmed Fadili, Vice President of IT Managed Services, Ahmed discusses what NSK does for our clients to keep them safe, cyber security wise.

Question:  Do clients come to us regarding their security, or are we the ones that are bringing it to the forefront of their business? 

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Topics: Disaster Recovery, Managed Services, Tech Fixes, IT Services, cybersecurity

Top 3 Questions Prospects and Clients ask about HIPPA

Posted by Cathie Briggette Tue, Jun 07, 2016

HIPAA (Health Insurance Portability and Accountability Act) compliance is complex, very critical issue for many businesses that we manage. For many of these businesses who outsource their IT management needs to NSK Inc, the obligation for ensuring HIPAA compliance falls on their IT managed services providers, like NSK Inc. Our clients in the healthcare industry continuously pepper us with lots of questions and concerns around staying HIPAA compliant and avoiding the costly consequences of a HIPAA violation.

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Topics: Data Security, IT Services, HIPPA Compliance

The New NSK IT Service Team Members

Posted by Alyssa Steen Fri, Apr 01, 2016

One of the things that NSK Inc. is most proud of are its employees. As with any field, it takes a certain type of person to handle the kind of work that we do. The IT field not only requires an immense amount of patients, a logical mind, and a good level of social skills for customer service, but also the ability to act completely in the moment based on very limited information. Finding people with this combination of skills can be challenging, but when we do find them, they become an invaluable member of our team within their first week. Recently, NSK had the pleasure of introducing three new members to this team: Monica, Joe, and Darren.

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Topics: NSK Team, IT Services

Office 365 vs. Hosted Exchange: Is there a right answer?

Posted by Dillon MacInnis Mon, Jan 04, 2016

Small and medium-sized businesses are certainly not without options in regards to how they manage their documents, store their files, access word processing applications, internally communicate, and send emails. Not only can they choose to take advantage of a managed IT service provider, internal IT department, or subscription service, but there are also a variety of specialized services to choose from within these options. Furthermore, businesses are not required to limit themselves to only one, and they can choose to access a subscription service, coordinate their IT team with IT Consulting services , or use their own IT department to manage their subscription services. As an IT Managed Services Provider the question has recently been raised as to whether small and medium-sized businesses should choose Office 365 or Hosted Exchange.

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Topics: Microsoft, IT Services, Office 365

NSK named in BBJ's Largest IT Services Firms in Massachusetts 2015

Posted by Cathie Briggette Fri, Aug 28, 2015

NSK Inc Named in “The Largest IT Consulting Firms in Massachusetts” top 25 in the Boston Business Journal

 

Company ranked by the number of Information Technology consultants in Massachusetts as of July 1 2015

Boston, MA, August 28, 2015 – NSK Inc, We Make IT Work, today announced it has earned recognition on Boston Business Journals 2015 Top 25 “Largest IT Consulting Firms in Massachusetts”. This annual list distinguishes the largest technology providers and consultants in Massachusetts whose leading approach to managed services enables their customers to improve operational efficiencies, elicit greater value from their IT investments, and successfully leverage technology to achieve greater competitive advantage.

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Topics: NSK Team, IT Services

Databases: The Underlying IT Business Solution

Posted by Dillon MacInnis Thu, Aug 20, 2015

When building an office solution, an IT professional must naturally include the historical essentials: word-processing programs, spreadsheet applications, and email management software. These are the kinds of tools that allow users to organize and nominally exchange information through a practical and familiar process. Certainly, however, they are primarily built to support the capacity of the individual within the workplace. These tools do not necessarily unify or integrate an office into an operational system where information is uniformly available and actionable. The tool that delivers this function is a database, and it is an investment that defines the true establishment of an information system. Databases are a solution that comes in several sizes and fashions. Additionally, large and small businesses alike are able to use databases in a way that best meets their needs as an organization. Depending on industrial, compositional, and geographical requirements, a business can uniquely utilize databases to create a comprehensive information system that improves its collective ability to coordinate its actions.

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Topics: IT Services

Business IT Meets IoT

Posted by Dillon MacInnis Fri, Jul 24, 2015

The Internet of Things (IoT) is arguably the most revolutionary step within industrial progress since the development of computing technology. Not only has it changed the entire business network, but our understanding of social organization has been significantly altered. All individuals have the ability to share their ideas with the entire online community, and the traction of an idea is not necessarily limited by a content author’s authenticity. In fact, the IoT allows anyone to become the leader of a movement and to develop a strong reputation alongside the expansion of their idea itself. This is valuable to both the environmentalist trying to save the world’s ecology and the marketer trying to drive traffic to his or her business’s website. As businesses create new ways to take advantage of the Internet of Things, they encounter a greater need to understand how IT will support their online retail platform, customer and lead organization, content publishing, project collaboration, activity monitoring, and computer or device management. Smartphone devices allowed the IoT to become what it is today by giving users the ability to interact with the Internet at any moment in time, and it is this observation that demonstrates the importance of using mobile device technology to stay connected as a business. Ultimately, the IoT changes businesses’ approaches to operations by modifying the structure of their information systems and creating a demand for new IT solutions.

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Topics: Mobile Device Management, IT Services, Technology Improvements