MSP Client Onboarding Process 

A typical managed service provider (MSP) spends an average of 40 to 80 business hours manually onboarding new clients. 

Why Does IT Infrastructure Matter?

Your organization's IT infrastructure is the backbone of your operations. Every component matters, from your network security package to your choice of an on- or off-site data center, and this infrastructure requires a customized management approach. Discover more about the benefits of IT infrastructure and why it's critical for businesses to maintain with this article.

In our first post about choosing a managed services provider (MSP), we spoke about one of the major differences between several providers and suggested that you formulate a list of questions that will guide you through the selection process.

We also discussed, briefly, two business models that dominate the MSP field: reactive and proactive services.

While these two models do accomplish a common goal in helping a company with their IT needs, there is a world of difference between the two.