Last week we received 2 phone calls from consumers in Missouri and Tennessee asking about our Techs calling them on the phone and trying to charge them from $250 to $350 to reset their passwords and fix their IP addresses, because they were unable to connect to Netflix.  Our receptionist, talked to the first person, who thank goodness hadn’t given the scammers her credit card, and explained that we did not work in Missouri, nor did our techs call consumers about broken computers.  The woman was relieved that she did not share her credit card information.  The receptionist shared this information with me and I asked her if anyone else called, please route the call to me.

Surface Pro AC power cords: Safety Recall Notice

AC Power Cords for the Microsoft Surface Pro, Microsoft Surface Pro 2, and certain Microsoft Surface Pro 3’s

Effective January 21, 2016, at 7:00am Pacific Standard Time (US West Coast time), in cooperation with various government regulatory agencies, Microsoft has initiated a voluntary recall for AC power cords (the cord that plugs into an electrical outlet) supplied with the Microsoft Surface Pro and Microsoft Surface Pro 2, and with any Microsoft Surface Pro 3 purchased prior to March 15, 2015 (“pre-March 15, 2015 Surface Pro 3’s”).

When we think about integration we think about the act of bringing together components into a single system that functions as one.  In the description of IT integration we believe it refers to the result of all the hardware (servers, mobile devices, computers, laptops), software and services (disaster recovery, IT managing and monitoring, backup, help desk), brought together in an organization.