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What is an IT Managed Services Provider?

Posted by Cathie Briggette on Fri, Jan 13, 2017

it_managed_services_2

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Topics: Managed Services, Help Desk, Tech Fixes, IT Services

Help Desk vs. Service Desk

Posted by Caroline Witts on Wed, Aug 17, 2016

it-help-desk.pngWhat is the difference between a Service Desk and a Help Desk? While they may sound similar, the ITIL v3 makes a point to decipher between them. Each form of service plays a distinct role in the communication between customer and IT provider.

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Topics: Help Desk

IT Integration - What are the ingredients

Posted by Cathie Briggette on Thu, Nov 19, 2015

When we think about integration we think about the act of bringing together components into a single system that functions as one.  In the description of IT integration we believe it refers to the result of all the hardware (servers, mobile devices, computers, laptops), software and services (disaster recovery, IT managing and monitoring, backup, help desk), brought together in an organization.

ingredients to a perfect IT managed services provider

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Topics: Mobile Device Management, Managed Services, Help Desk

IT Help Desk Position Open in Boston

Posted by Cathie Briggette on Mon, Jun 01, 2015

IT Help Desk (Boston) - 

NSK Inc. is an IT consulting firm in Boston. We work closely with our various clients in order to create, maintain and support their networks. Our client list spans multiple industries thus exposing our employees to many technologies. This aspect of our business keeps our environment fast-paced, up-to-date and, most importantly, fun!

IT Help Desk Position Open in Boston

We are now hiring for a Helpdesk position in our Boston office, to remotely support our clients. This is a full-time salaried position with benefits.

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Topics: Managed Services, Help Desk

Tech Fixes: Outlook 2010 - The linked image cannot be displayed

Posted by Cathie Briggette on Fri, Sep 12, 2014

Error Code: The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.

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Topics: Managed Services, Help Desk, Tech Fixes