What is the difference between a Service Desk and a Help Desk? While they may sound similar, the ITIL v3 makes a point to decipher between them. Each form of service plays a distinct role in the communication between customer and IT provider.
Topics: Help Desk
When we think about integration we think about the act of bringing together components into a single system that functions as one. In the description of IT integration we believe it refers to the result of all the hardware (servers, mobile devices, computers, laptops), software and services (disaster recovery, IT managing and monitoring, backup, help desk), brought together in an organization.
NSK Inc. is an IT consulting firm in Boston. We work closely with our various clients in order to create, maintain and support their networks. Our client list spans multiple industries thus exposing our employees to many technologies. This aspect of our business keeps our environment fast-paced, up-to-date and, most importantly, fun!
We are now hiring for a Helpdesk position in our Boston office, to remotely support our clients. This is a full-time salaried position with benefits.
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