Iron Mountain just announced it is considering selling off its digital storage and online back-up services. According to the news release, the company will still offer its customers digital back up alternatives, but through partnerships with other organizations. Statistics from a Boston Globe article about Iron Mountain’s announcement show that of the $3.1 billion in revenue Iron Mountain took in from 2010, only $284 million came from their digital storage offerings.

With the business of IT management there are two types of methodologies.

1)      Reactive – based on a break/fix model, the IT professional responds to service calls to fix issues.

 2)      Proactive – with proactive IT management, the IT provider anticipates events and makes sure to have a plan in place. Through continual monitoring, the technicians can be notified of potential problems before they arise.

EMC just announced their acquisition of NetWitness, a private company that creates software to detect and analyze network security threats. The news follows a breach where their security division, RSA fell victim to a data breach.

Upon Googling the term “Managed Services,” I was directed to a definition from Wikipedia. According to the wiki page, “Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities.”