--- title: BLOG | Managed Services (23) description: Managed Services | Industry news and insights on Information Technology in the Boston Cambridge area, specifically for small and medium business enterprises. Supported by Focus Technology Solutions IT Consulting Firm Boston, MA. (23) --- ![blog-and-news-banner](https://info.focustsi.com/hubfs/blog-and-news-banner.jpg "blog-and-news-banner") ## [Proactive IT Management: A Two Way Street](https://info.focustsi.com/it-services-boston/bid/57160/Proactive-IT-Management-A-Two-Way-Street) Posted by [Michael Lupacchino](https://info.focustsi.com/it-services-boston/author/michael-lupacchino) on Tue, Apr 26, 2011 I was having a chat session with one of our IT Consultants; he mentioned that a large part of provider/client relationship is the willingness of the client. Due to their size, smaller organizations (where IT issues arise more sporadically) don’t fully understand what they need from an IT provider. Instead, they usually put things off until they become an issue. [Read More](https://info.focustsi.com/it-services-boston/bid/57160/Proactive-IT-Management-A-Two-Way-Street) 0 Comments [Click here to read/write comments](https://info.focustsi.com/it-services-boston/bid/57160/Proactive-IT-Management-A-Two-Way-Street#comments-listing) Topics: [Cloud Computing](https://info.focustsi.com/it-services-boston/topic/cloud-computing), [Managed Services](https://info.focustsi.com/it-services-boston/topic/managed-services) - [Tweet](https://twitter.com/share) ## [Proactive vs. Reactive IT Management](https://info.focustsi.com/topic/managed-services/IT-Services-Boston/bid/56495/Proactive-vs-Reactive-IT-Management) Posted by [Michael Lupacchino](https://info.focustsi.com/it-services-boston/author/michael-lupacchino) on Wed, Apr 13, 2011 With the business of IT management there are two types of methodologies. 1)      Reactive – based on a break/fix model, the IT professional responds to service calls to fix issues.  2)      Proactive – with proactive IT management, the IT provider anticipates events and makes sure to have a plan in place. Through continual monitoring, the technicians can be notified of potential problems before they arise.   [Read More](https://info.focustsi.com/topic/managed-services/IT-Services-Boston/bid/56495/Proactive-vs-Reactive-IT-Management) 0 Comments [Click here to read/write comments](https://info.focustsi.com/topic/managed-services/IT-Services-Boston/bid/56495/Proactive-vs-Reactive-IT-Management#comments-listing) Topics: [Managed Services](https://info.focustsi.com/it-services-boston/topic/managed-services) - [Tweet](https://twitter.com/share) ## [Advanced Persistent Threats](https://info.focustsi.com/it-services-boston/bid/56069/Advanced-Persistent-Threats) Posted by [Michael Lupacchino](https://info.focustsi.com/it-services-boston/author/michael-lupacchino) on Mon, Apr 04, 2011 [EMC](http://www.emc.com/utilities/globalsiteselect.jhtml?checked=true) just announced their acquisition of [NetWitness](http://www.netwitness.com/), a private company that creates software to detect and analyze network security threats. The news follows a breach where their security division, [RSA](http://www.rsa.com/) fell victim to a data breach. [Read More](https://info.focustsi.com/it-services-boston/bid/56069/Advanced-Persistent-Threats) 0 Comments [Click here to read/write comments](https://info.focustsi.com/it-services-boston/bid/56069/Advanced-Persistent-Threats#comments-listing) Topics: [Disaster Recovery](https://info.focustsi.com/it-services-boston/topic/disaster-recovery), [Managed Services](https://info.focustsi.com/it-services-boston/topic/managed-services) - [Tweet](https://twitter.com/share) ## [How Are Managed IT Services Structured?](https://info.focustsi.com/it-services-boston/bid/55431/How-Are-Managed-IT-Services-Structured) Posted by [Michael Lupacchino](https://info.focustsi.com/it-services-boston/author/michael-lupacchino) on Thu, Mar 24, 2011 Upon Googling the term “Managed Services,” I was directed to a definition from Wikipedia. According to the wiki page, “Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities.” [Read More](https://info.focustsi.com/it-services-boston/bid/55431/How-Are-Managed-IT-Services-Structured) 0 Comments [Click here to read/write comments](https://info.focustsi.com/it-services-boston/bid/55431/How-Are-Managed-IT-Services-Structured#comments-listing) Topics: [Managed Services](https://info.focustsi.com/it-services-boston/topic/managed-services) - [Tweet](https://twitter.com/share) ## [What To Do If You Lose Your iPad](https://info.focustsi.com/topic/mobile-device-management/IT-Services-Boston/What-To-Do-If-You-Lose-Your-iPad) Posted by [Michael Lupacchino](https://info.focustsi.com/it-services-boston/author/michael-lupacchino) on Fri, Mar 11, 2011 Mobile devices are great. They let you check your email, Facebook, and Twitter pretty much anywhere. The downside is that these devices are small. They can easily be left on the subway, in the waiting room, or even stolen. It is possible to recover these items, thanks to advancements in technology, but you have to do some prep work first. [Read More](https://info.focustsi.com/topic/mobile-device-management/IT-Services-Boston/What-To-Do-If-You-Lose-Your-iPad) 0 Comments [Click here to read/write comments](https://info.focustsi.com/topic/mobile-device-management/IT-Services-Boston/What-To-Do-If-You-Lose-Your-iPad#comments-listing) Topics: [Mobile Device Management](https://info.focustsi.com/it-services-boston/topic/mobile-device-management), [Managed Services](https://info.focustsi.com/it-services-boston/topic/managed-services) - [Tweet](https://twitter.com/share) | [Previous](https://info.focustsi.com/it-services-boston/topic/managed-services/page/22) | [Next](https://info.focustsi.com/it-services-boston/topic/managed-services/page/24) | | --- | --- |