Tim’s role as an IT consultant at NSK differs from other IT Associates here in that instead of managing IT services at certain client sites, Tim designs and implements entire IT projects. These projects involve long-term planning and collaboration with vendors, clients, and other resources. Tim’s job revolves around his grasp of IT project management skills. When clients ask for work to be done, Tim organizes the efforts to get the project going. He is responsible for writing the scope of work, figuring out what labor and parts are needed, and determining vendors and pricing.

Before starting at NSK Inc. three years ago, Mike Zappala worked in the IT Department of a small environmental lab in Woburn, MA. Now, instead of fixing computers internally like he did at the lab, Mike is currently responsible for two different clients in the Boston area five days a week. He serves as the IT Team for these clients — sitting in their offices, answering their technology questions and fixing their daily computer issues. He also configures user accounts, servers, and networking equipment.

Peter Stanford has been an IT Consultant with NSK since 2006, after receiving his Network Administration certification from Career Education Institute. He provides basic support to clients, solving application and desktop issues, installing and upgrading hardware, and providing regular on-site visits. If a problem arises that the help desk cannot fix remotely, Peter rises to the challenge with a hands-on approach.

 Senior IT Consultant Jay  Ritchie has been with  NSK Inc. for exactly one  year last week. Prior to  joining NSK, Jay worked  as an IT Manager for  several local software  companies. Jay’s  experience includes  managing data center  environments and hosting  Point-of-Sale and  business to business  applications in tightly  regulated industries.  He  enjoys working in the IT  industry because it  allows him to solve  complex problems while protecting his clients from digital threats. 

NSK Inc. newbie, Jose Calixto has only been with us for six months, but he is already interacting with clients on a daily basis. You may have even spoken with him if you have recently called the NSK Help Desk. His job consists of fielding calls from clients regarding server maintenance, MS Office and other IT problems and other computer issues that Jose can fix right from his desk.