Business Protection Checklist

Every business has critical data and applications they need to protect – personal work stored on laptops, business applications running on servers, or infrastructure systems like email and payroll.  All of this information is vital to the operation of any business.

If you are a small or medium-sized business, looking after all this data is a major challenge.  You have limited budgets and limited IT resources.  Let’s face it, sometimes things go wrong.  Laptops get stolen.  Email servers fail.  Someone accidentally deletes a file, or even worse, an entire folder of vital business information.  Systems get hacked, files get corrupted, and as we all know, disasters like fire, hurricanes and floods do happen.

BACK-UP DISASTER RECOVERY CHECKLIST
YES     NO     Are your laptops and desktops protected automatically?              

YES     NO     Is a copy of your data moved off site each day, safe from fire flood, or sabotage?                

YES     NO     Can you backup Microsoft, Linux and Mac?

YES     NO     Can you get your business back up and running in 15 minutes or less when a server fails?

Can you quickly viertualize your servers and work off the cloud
iof your business site is damaged?                                              

Can you do all of this without spending upfront costs
on new hardware or software?                                                      YES             NO

If you answered NO to any of these questions, your data IS AT RISK!

General Purpose: NSK is looking for an experienced Senior Help Desk Support Technician who is ambitious, highly detailed, analytical and assertive to work collaboratively as a productive team member with a multi-layered IT help desk. As the Senior Help Desk Support Technician you will be expected to deliver excellent technical support with outstanding customer service, satisfaction and timeliness. Within this role this individual will provide help desk support to current clients by offering constant support, maintaining productive communication with the client and taking the lead on projects for the Help Desk Department. If you love a challenge and are looking to take a step towards a rewarding career, the Senior Help Desk Support Technician position may be right for you!

INTRODUCTION:

The majority of IT services companies now seem to be moving in the direction of Managed IT Services, rather than operating on a break/fix or per hour basis for your business.

Signing up for monthly managed IT services gives your company a fixed budget on what will be spent for your IT costs, along with having services that are available as they are needed and when they are needed and not having to worry about additional costs.

So let's assume for the purpose of this article that you're using a break fix module, and are deciding on moving over to a monthly managed IT Services offering.

Key to your success is now having an impressive list of services that are all included in the monthly fee you agree to in your new contract.

Protecting your data is like any other IT security challenge, it is about creating layers of protection.  The idea of layering security is very simple:  You CANNOT and SHOULD NOT rely on just one security mechanism, such as a password to protect something that is very sensitive to your business.  If that security mechanism fails, you have nothing left to protect your information.

INTRODUCTION:  Cloud computing has become increasingly more prominent in the business world.  More and more small businesses are finding that they can save money, time and travel by moving to the cloud.  Here are some articles that will help you make a decision on whether your company should move to the cloud

• Are you in the Fog?  How Cloud Computing Can help Your Small Business
• Cloud Computing -- What is it?  Do I need it?  Where do I get it?
• Series 1 - The Cloud Lingo and What it all Means
• Series 2 - Three Options for Migrating to the Cloud
• Series 3 - Making your Server Migration to the Cloud Happen
• Office 365 -  All the articles about it