Written by the folks over at Microsoft

Independent professionals and small and midsize businesses have to do more with less. It is about staying close to your customers, focusing on your business differentiators, and being more agile than competitors. Office 365 can help your business achieve these goals with low upfront costs, rich features, a familiar Microsoft® Office experience, and a financially-backed guarantee of 99.9 percent uptime. It brings together online versions of our most trusted communication and collaboration products with familiar Microsoft Office productivity software for businesses of all sizes. Users get an excellent productivity experience across PC, phone, and browser for the way they work today—and the way they will work in the future. Our commitment to innovation means that with Office 365 for business plans you’ll get the latest features and developments as they’re released, along with new capabilities that further inspire and empower your users, such as Delve,

What is the difference between a Service Desk and a Help Desk? While they may sound similar, the ITIL v3 makes a point to decipher between them. Each form of service plays a distinct role in the communication between customer and IT provider.

VCE is the converged infrastructure business unit of EMC. There are three products in the lineup, Vblock, VxRack, and VxRail and all are developed to provide the highest level of availability and support. With a VCE solution there is one point of contact for all support issues for hardware and software. Today we will be introducing EMC’s simple to manage, hyper-converged offering, VxRail.

Cybersecurity is a pressing issue for businesses, today perhaps more than ever. With ransomware and email phishing running rampant it’s critical to have a program in place to protect your businesses’ data. There are a lot of options to choose from and for this post I researched four different security companies and compared the services they offer.