General Purpose: NSK is looking for an experienced Senior Help Desk Support Technician who is ambitious, highly detailed, analytical and assertive to work collaboratively as a productive team member with a multi-layered IT help desk. As the Senior Help Desk Support Technician you will be expected to deliver excellent technical support with outstanding customer service, satisfaction and timeliness. Within this role this individual will provide help desk support to current clients by offering constant support, maintaining productive communication with the client and taking the lead on projects for the Help Desk Department. If you love a challenge and are looking to take a step towards a rewarding career, the Senior Help Desk Support Technician position may be right for you!

What is Ransomware?

Ransomware is the tool by which cyber criminals exploit unwary computer users, particularly users of Windows XP, Vista, 7 or 8. Whereas a robber stealing from physical banks may hold innocents hostage with a gun to their heads, a cyber criminal uses malicious software to lock down your files.  Just as a teller may be pressured to stuff money into the robber's brown burlap sack in this situation, you may be forced to pay the cyber criminal's ransom to regain access your precious files. 

INTRODUCTION:

The majority of IT services companies now seem to be moving in the direction of Managed IT Services, rather than operating on a break/fix or per hour basis for your business.

Signing up for monthly managed IT services gives your company a fixed budget on what will be spent for your IT costs, along with having services that are available as they are needed and when they are needed and not having to worry about additional costs.

So let's assume for the purpose of this article that you're using a break fix module, and are deciding on moving over to a monthly managed IT Services offering.

Key to your success is now having an impressive list of services that are all included in the monthly fee you agree to in your new contract.

February 26, 2015 shall go down in history as a landmark event for the preservation of freedom on the internet.  Or that's the hope, at least.    

Protecting your data is like any other IT security challenge, it is about creating layers of protection.  The idea of layering security is very simple:  You CANNOT and SHOULD NOT rely on just one security mechanism, such as a password to protect something that is very sensitive to your business.  If that security mechanism fails, you have nothing left to protect your information.